MAKEPLAY · SUPPORT
MakePlay Support
Help with MakePlay on iOS, Android, and the web.
Contact us
For technical support, account access, game issues, purchases, or privacy questions, email our support team at support@makeplay.ai. You do not need to sign in to contact us.
If the button does not open your email app, copy support@makeplay.ai into a new email.
Help us understand the issue
- Your MakePlay account email or user ID, if available.
- A description of the issue and the steps that led to it.
- Your device model, operating system, and MakePlay app version or browser.
- A game link, screenshot, or error message, if relevant.
- For purchase issues, the store used and order reference, if available.
Do not send your password, sign-in verification codes, or full payment card details. Remove unrelated personal information from screenshots.
Delete your account
To request deletion of your MakePlay account and associated personal data, follow the steps on our Account Deletion page.
Privacy and terms
MakePlay is provided by Makeplay AI, Inc. Read our Privacy Policy and Terms of Service for more information.